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Help center · How to Restart TiviMate

How to Restart TiviMate: Every Step

“How to restart TiviMate” is a routine job that takes a minute once you know where the option lives. Here's the safe way to do it, and what it does and doesn't remove.

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Nothing below needs technical skill or new hardware. Each step rules out one cause, and most people are done before they reach the end.

Which reset does what: How to Restart TiviMate

How to Restart TiviMate: Which reset does what

  • Restart: close the app completely (Force stop) and open it again. Clears a stuck stream without touching settings.
  • Refresh: reload the playlist or the guide from the server, so new channels and listings appear.
  • Clear cache: delete temporary files the app has stored. Settings and logins stay.
  • Clear data or reset: return the app to a fresh install. Logins, favorites and settings go, so note them first.
  • Remove a profile: delete one saved login from the player, leaving the app installed.

Restart and clear the cache

How to Restart TiviMate: Restart and clear the cache

  • Close the app fully. Force stop TiviMate from the device's app settings, or swipe it away on a phone.
  • Clear the cache. Use Clear cache in the app settings; on iPhone and iPad, offload or reinstall the app instead.
  • Restart the device. Turn the device off and on again to clear its memory.
  • Reopen and reload. Open the app and let the playlist and guide reload.
  • Refresh the playlist. If channels look out of date, use Update or Refresh in the playlist settings.

Before you reset anything

Keep the login message, note which channel groups you hid and, if the player can back up its settings, save a backup first. A full reset is rarely needed: most problems clear with a restart or a cache clear, and a reset only adds the job of setting everything up again.

About TiviMate

TiviMate is a paid app and runs on Fire TV, Android TV, Google TV, and NVIDIA Shield. It signs in with Xtream Codes or M3U, so an IPTV Strong 8K login works in it as sent.

Getting a person to look

IPTV Strong 8K support runs on WhatsApp around the clock. Send the app name, the device, a photo of what you see and roughly when it started; that is usually enough to check the line and sort it out within minutes.

FAQ

Questions About How to Restart TiviMate

Not covered here? Send it on WhatsApp and a person on the support desk will answer, any hour of the day.

What is the difference between restarting the app and the device?

Restarting the app clears its memory. Restarting the device clears everything running on it, which helps after a system update or when several apps misbehave.

Does restarting the router help?

Sometimes. If several devices struggle at once, restart the router; if one app misbehaves, restart that app first.

How often should I clear the cache?

Only when the app misbehaves or the device is low on storage. Once a month is plenty on a busy streaming stick.

Will clearing the cache delete my login?

No. The cache holds temporary files. Clearing data, or reinstalling, is what removes the login.

Does removing a profile cancel my plan?

No. It only deletes the saved login from that player. The line keeps running until the end of the period you paid for.

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