Help center · TiviMate Subscription Not Working
TiviMate Subscription Not Working: The Practical Answer
TiviMate sells extra features separately from any IPTV subscription. The upgrade is paid to the app's developer, and your provider has no part in it.
- No contract
- 7-day refund
- Login in ~60s

IPTV Strong 8K logins work in every major player, and support answers on WhatsApp day and night, so if the steps don't settle it, a person can look at your line.
How TiviMate Premium is bought: TiviMate Subscription Not Working
TiviMate Premium is bought through TiviMate Companion, a separate app from the same developer that installs on an Android phone or tablet. You create an account in Companion, choose a yearly or lifetime purchase, then sign in to that account inside TiviMate on the TV device to unlock Premium.
Companion is an Android app, so iPhones can’t run it. Without an Android phone, people usually borrow one for the few minutes the purchase takes; once the account exists, everything else happens on the TV device.
How to do it
TiviMate Subscription Not Working: How to do it
- Install TiviMate Companion. Get TiviMate Companion from Google Play on an Android phone or tablet.
- Create an account. Open Companion and register with your email address.
- Choose a plan. Pick the yearly or lifetime Premium option and complete the payment.
- Sign in on the TV. In TiviMate on the TV device, open the Premium or account settings and sign in with the same account.
- Restart TiviMate. Close and reopen the app so the Premium features unlock.
Free versus Premium
TiviMate Subscription Not Working: Free versus Premium
- Free: one playlist, live channels and the TV guide.
- Premium: several playlists, catch-up, recording, favorites management, reminders and a customizable channel list.
- Devices: one Premium account covers several devices, within the developer’s limit.
- Renewal: the yearly option renews through Google Play and can be cancelled in its Subscriptions screen; lifetime doesn’t renew.
About TiviMate
TiviMate is a paid app and runs on Fire TV, Android TV, Google TV, and NVIDIA Shield. It signs in with Xtream Codes or M3U, so an IPTV Strong 8K login works in it as sent.
Still stuck?
If nothing above settles it, message IPTV Strong 8K on WhatsApp. Say which app and device you use, what the screen shows (a photo helps) and whether every channel is affected or just some. With that, support can check your line, reset a connection or move you to another server, at any hour.
FAQ
Questions About TiviMate Subscription Not Working
Not covered here? Send it on WhatsApp and a person on the support desk will answer, any hour of the day.
Are cracked premium versions safe?
Does the upgrade move to a new device?
Is the upgrade part of my IPTV plan?
Do I need premium to watch?
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