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Setup guide · MAG Portal on MAG 424

Get your MAG 424 on the portal

The MAG 424 needs no player app: it logs in to a portal tied to its MAC address. Send the MAC with your IPTV Strong 8K order, type one portal URL into the box settings, and reboot. Once the MAC is registered, it takes about five minutes.

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Setup guide

There is nothing to buy or install: the portal is part of the box software. 4K is no problem for the MAG 424; give it a 25 Mbps connection and a 4K TV and the sharper feeds hold up. Ordering happens on WhatsApp, and the login usually lands in the chat within about 60 seconds.

Have these ready: MAG Portal on MAG 424

MAG Portal on MAG 424: Have these ready

  • The MAC address from the label under the box (it starts with 00:1A:79), to send with your order
  • The box on its latest firmware and connected to the router, ideally by Ethernet
  • A 25 Mbps line handles one 4K stream comfortably; HD needs roughly 10 Mbps per screen
  • A faster way to type: a USB keyboard plugged into the box

Installing MAG Portal

MAG Portal on MAG 424: Installing MAG Portal

  • Pick a plan length and open the order chat on WhatsApp. A MAG line is registered to the box's MAC address, so the MAC goes in the same message, and the reply holds a portal URL instead of a username and password.
  • Turn the box over and note the MAC address on the label; on a MAG it always starts with 00:1A:79.
  • Include that MAC in your WhatsApp order. The line is registered to it, so the box needs no username or password.
  • On the box, go to Settings > Servers > Portals, enter the portal URL from our reply as Portal 1, and press OK to save.
  • Reboot from the settings menu. The box connects to the portal on the way up and loads the channels.
  • Once the channels load, add the ones you watch to a favorites list in the portal so the first screen shows them.

Settings that help on the MAG 424

MAG Portal on MAG 424: Settings that help on the MAG 424

  • Set the output resolution to match your TV.
  • Restart the box after firmware updates before judging playback.
  • Number keys on the remote jump straight to a channel position.
  • Portal URL: keep it exactly as sent, including any trailing /c/.

The first time you open it

After the reboot, the MAG 424 opens the portal: tiles for live TV, video on demand and settings. The channel list arrives first and the guide shortly after, and the number keys on the remote jump straight to a channel.

Common problems and fixes

MAG Portal on MAG 424: Common problems and fixes

  • "Portal not found" or a blank screen: check the portal URL, including any trailing /c/, and confirm the MAC registered on your line matches the label on the MAG 424.
  • Buffering on sports only: run Ethernet to the MAG 424; MAG boxes are happiest wired.
  • Picture but no sound: set the audio output in the box settings to PCM stereo.
  • Wrong start times in the guide: set the time zone in the box settings.

FAQ

Questions About MAG Portal on MAG 424

Not covered here? Send it on WhatsApp and a person on the support desk will answer, any hour of the day.

Can the same IPTV Strong 8K plan cover the MAG 424 and another device?

Yes, if you order the extra screen. The MAG 424 signs in by its MAC address, while phones, sticks and TVs use a username and password, so say which devices you have when you order and both are set up on one plan. Up to 3 screens can play at once on one plan; on the 12-month length, two screens cost $200 in total instead of $125.

Do I have to pay for MAG Portal on the MAG 424?

No. There is nothing to buy or install: the portal is part of the box software. Your IPTV plan is the only cost, from $10.42 a month on the yearly option.

Can MAG Portal play 4K on the MAG 424?

4K is no problem for the MAG 424; give it a 25 Mbps connection and a 4K TV and the sharper feeds hold up. The channel also needs a 4K source.

What if the portal won't load on the MAG 424?

"Portal not found" or a blank screen: check the portal URL, including any trailing /c/, and confirm the MAC registered on your line matches the label on the MAG 424.

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